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How Rivet can help you stay connected
during the coronavirus (COVID-19) pandemic

This time of global pandemic and social distancing has proven the importance of digital readiness for businesses. In order to continue generating revenue, companies must have the infrastructure to support this massive shift to a completely digitized world. SMS is proving to be one of the most important and effective ways to communicate with customers and leads. It allows you to connect immediately with your audience while maintaining personal experiences, even when you can’t meet people in person.

Technology is playing a crucial role in keeping society functional during COVID-19 when we are all isolated. And many believe these technologies may have a long-lasting impact beyond the pandemic. If you are not already using text messaging to communicate with your audience, now is the time to implement it as a solid communication channel for your company. It’s clear that the way businesses interact with customers is rapidly changing in the pandemic, and many of these changes will remain as the world shifts back to a more normal place.

Using SMS During the Pandemic

SMS is an awesome way to keep in touch with your team and your customers. The majority of people within the UAE own a mobile phone with access to a signal and statistics show that SMS campaigns have an impressive 98% open rate. These factors make it the perfect way to send out your important updates and information..

Companies are finding both practical and creative ways of using SMS during the time of social distancing. Many businesses are offering discounts, promotions and offers via text message. Others are finding ways to use SMS to keep a personal connection with their audience.

One brand, that has been using text messaging to take orders since 2015, said direct sales are up 22% this month over April 2019, proving SMS is more effective than ever. They are also using brand names instead of short codes to come across as more personal and familiar. And to round out a personal experience they are ensuring they quickly respond to customers’ texts.

We’re Here to Help

We know it’s an uncertain time and many companies are needing to pivot their business models to stay afloat. In an effort to help you stay connected with your audience during this time, we’re offering special support and discounts.

For this difficult time, we can offer you:

  • Discounts on SMS Credits: Up to 20% for UAE, 15% Internationally.
  • All SMS Credits with Lifetime Validity.
  • Free Brand Name (Sender ID) registration.
  • Categorized database support if required.
  • Online dashboard for Marketing SMS and Live reporting.
  • No hidden charges or maintenance cost.